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Monday, January 30, 2023

Reimbursement to air passengers for ticket downgrades

New Delhi: Airways will reimburse 75 per cent of the ticket prices to passengers whose home flight tickets have been downgraded, with aviation regulator DGCA setting up new norms. For downgrade of worldwide tickets, the reimbursement quantity will range from 30 per cent to 75 per cent of the ticket prices, together with taxes, relying on the space lined by the actual flight. The brand new norms can be efficient from February 15, a senior official on the Directorate Normal of Civil Aviation (DGCA) mentioned on Wednesday.

The regulator determined to amend the norms in opposition to the backdrop of complaints from air travellers about their tickets booked for a selected class being downgraded by airways.

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