law firm Kyle Rohrbach It said it was “investigating allegations” that the Jeep brand misled customers about the capabilities of its 4xe plug-in hybrid model.The company according to driverPoint out that customers complain that their green advantage is effectively diminished for several months of the year when the weather turns cold.
Specifically, these charges revolve around the 2021-2022 jeep wrangler 4xe and the Jeep Grand Cherokee 4xe, both of which feature electric motors and modest-sized battery packs to reduce fuel consumption and run on electric power alone for short distances.
Still, some owners have complained that their vehicles don’t live up to the advertised fuel economy or any degree of electric driving during the winter. The claims relate to so-called “Fuel and Oil Refresh Mode” (FORM), which the law firm claims is used to protect the engine in cold conditions and run the engine to ensure it is within an acceptable operating window.
read: Jeep Wrangler 4xe engine shut off while driving linked to 2 accidents
indeed, look in the forum and Reddit thread appear one Number of posters Who complains about their 4xe vehicle getting stuck in that mode. The problem is, owners claim that this mode keeps the engine running constantly, making them unable to drive on electric power alone.
We’ve reached out to Jeep for more information on the FORM model and a statement about the law firm’s investigation.However, Keller Rohrback said the allegations in those complaints argued that Jeep “misled customers about features. Vehicle’s Electric Capability, consumers pay a premium for this. “
In fact, Jeep’s website shows, Jeep Grand Cherokee The 4xe model starts at $60,360, making it the second most expensive trim the automaker will offer in 2022. Likewise, the Wrangler 4xe starts at $54,735, making it the third most expensive trim in the range.
The good news, though, is that there may be a solution. Jeep community members deduce that FORM mode remains on until the temperature of the engine oil exceeds 192 degrees Fahrenheit (88 degrees Celsius) for 20 minutes. To that end, owners can purchase grille covers from Mopar to help warm up the engine faster.
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